David answers your questions...

Hair loss is such a confusing and emotional subject. There is so much information (and misinformation) our there.

Here we try to dispel some of the myths and provide some answers to the most frequently asked questions.

Hair loss

Is male pattern hair loss hereditary?

Male pattern hair loss is hereditary and caused by the person inheriting “hair loss genes”. In men, genes can come from one or both parents and if they are passed down from either side, the man is likely to experience balding. Scientists believe baldness anywhere in your family may be a sign of your own impending fate.

Is it normal to lose hair from our early 30s?

Hair loss can happen at any age and 30% of males in their thirties are bald, whilst 50% of men by the age of 50 are bald. In its extreme form, some males start to lose their hair at the age of sixteen and are almost entirely bald by the time they reach their early twenties.

If I go bald, am I more likely to have a heart attack?

To some extent, this is true. Studies published in the American Journal of Epidemiology in 2008 found that men who lose their hair at the crown have a 40% increased chance of coronary heart disease and a receding hairline points to an increased risk of 28%. So if you have male pattern baldness you should stop smoking, eat healthily, have your blood pressure checked and do regular appropriate exercise.

Is it true that stress can cause hair loss?

Sometimes stress can play a role in diffuse loss. Stress-induced loss ordinarily regrows within a year of eliminating the cause.

Stress because your late for work or have a heavy work load is not going to affect your body in such a way to cause your hair to fall out.

Stressors which could cause your body to undergo hair loss include;

  • A strict low calorie diet
  • Prolonged severe emotional stress
  • Severe illness
  • High fever
  • Major surgery
  • Severe infections
Can the way I style my hair cause hair loss?

How you style your hair, along with the styling tools you use can cause significant damage to your hair and in some cases hair loss.

Years of wearing your hair in a style that pulls on the hair such as a ponytail and braids can cause a type of hair loss known as traction alopecia.

Products such as gels, hair sprays, bleaching, colouring as well as ironing and blow drying can tend to cause the hair to break in some circumstances however they do not cause male pattern baldness.

Can heat sources, hairdryers, rollers, straighteners etc make hair fall out?

This is true. Extreme heat will damage the proteins in the hair. They will become brittle making them making liable to break off rather than coming out at the root.

Does vigorous brushing prevent hair loss by stimulating circulation?

This is incorrect. Running a brush or comb too hard through your hair puts a lot of physical stress on the hair fibre and can cause the hair to break. To improve circulation in the scalp, massage it with your fingers.

Does hair “need to breathe”? Will wearing hats encourage hair loss?

Hair does not breathe. The only part of the hair that is alive and taking oxygen, is the part that is attached to the scalp and it receives all the oxygen it needs from the blood supply. Wigs, toupees and hats can cause problems but only through being too tight and causing breakage through friction.

Does washing your hair too often increase hair loss?

Washing your hair does not increase hair loss.

The actual act of shampooing, building it up into a lather, you might be rubbing your head more vigorously, so you’re actually just dislodging hairs that are on their way out or have fallen out, and are just kind of stuck in your hair.  So, in fact, you’re not losing more hair, you’re just washing them out more effectively as part of the natural growth cycle.

The growing part of the hair is buried under the scalp and so is not affected by the act of washing.

Do protein rich conditioners and shampoos nourish the hair and help it to grow?

The proteins contained within conditioners and shampoos only temporarily fill in defects on the surface of the hair shaft, making it smoother and thicker. Since these proteins do not and cannot get to the hair follicle itself, they cannot “nourish” the hair nor can they encourage its growth.

Can shampoo make a difference for hair loss?

Ketoconazole and caffeine are the only ingredients that have small clinical trials providing evidence they may be beneficial in male pattern hair loss (MPHL).

Ketoconazole (Nizoral) 2% which is an anti-fungal medication is believed to work due to its intrinsic anti-inflammatory effect. Sometimes inflammation plays a significant role in typical male pattern baldness

It is also believed to exhibit an anti-androgen effect – it can potentially block the effects of DHT, the major hormone involved in MPHL. Studies have shown benefit using a 2% shampoo 2-4 times per week.

Caffeine is thought to work in cells by promoting proliferation of cells by stimulating cell metabolism – a mechanism which would counteract testosterone/DHT induced miniturisation of the hair follicle.

Small studies suggest using a shampoo or other topical treatment containing Caffeine used daily can result in a decrease in hair loss and improved hair and scalp conditions.

Both Ketoconazole and caffeine may be beneficial as an adjunct treatment for MPHL.

Any other shampoos claiming they work for thinning hair do nothing other than fatten the existing hair follicles, giving the illusion of thicker hair. While this can be very useful, it should not be confused with actually helping stop or reverse thinning hair.

Harley the Hair Hero program

What does the Harley Hair Hero program involve?

The Harley program is individualized depending on your stage of MPHL, current medical history and other factors addressed in our comprehensive questionnaire.

All of our treatment programs are very easy. We know how inconvenient and cosmetically unacceptable applying greasy solutions to the scalp can be, in most cases our programs involve taking one oral spray per day in conjunction with applying a prescription strength non-greasy gel to the scalp at night time.

The whole process will take you no longer than two minutes per day.

How soon will the Harley Hair Hero medical hair loss program take to work?

Visible differences can be seen at the 4 month mark of treatment, especially when comparing photographs.

However, some people will experience “shedding” within the first 4-6 weeks of treatment  for 2-3 weeks as the new hair essentially pushes out some of the old. Most of the gains are seen in the second 6 months of treatment, so Harley recommends being patient and wait a full 12 months to realise your gains. 

Can the Harley Hair Hero program restore my original hair density?

The Harley Hair Hero program offers the best available medical treatments on the market. We may be able to bring your hair back to the density you had two to three years ago and prevent further hair loss. That’s why it is important you act as soon as possible when you notice your hair loss.

The ingredients we use result in up to 90% of people having more hair in 15 years then when you started – it works!

How is the Harley Hair Hero program different from other MPHL treatments?
  • Ingredients are TGA/FDA approved with years of clinical evidence on safety and effectiveness.
  • Prescription strength medical treatment far superior to over the counter products prescribed by Australian registered doctors.
  • Convenient once a day dosing (enhances compliance and long term effectiveness)
  • Contains unique penetration enhancers and growth boosters to maximize results
  • Our products are formulated in house based on years of research and are unique to Harley The Hair Hero.
I am already using a prescription based hair loss product, will the Harley the Hair Hero program be any better?

Our program is based on prescription medicine also, however our formulations are unique to Harley The Hair Hero and cannot be purchased through a normal pharmacy even with a prescription.

The dosage form, strength and combination of ingredients differ from any other program available.

We suggest you email or call us to discuss the differences between your current treatment and Harley the Hair Hero program if you cannot see the answer in the FAQ’s.

I have tried other programs before and they did not work, why should I give Harley the Hair Hero Program a go?

Failure of other treatment programs usually involve one or several of the following;

  • Lack of clinical evidence – Many other treatment programs are not based on robust clinical evidence, they are never going to work. There are a lot of scams out there in this category, beware. Our program is based on clinical evidence.
  • Compliance – Lack of compliance resulting in treatment failure is very common in this category. All treatment programs must be used 6-7 days a week. Various reasons make this difficult whether it is the number of dosages per day, or the the time required to administer the program, or side effects from the active ingredients. Our program is super easy and will not interfere with your daily routine.
  • Unrealistic promises – Any medical hair loss product/clinic  promising the world is generally a scam. We promise we can stop hair loss in its tracks in 9 out of 10 people and also that you will have more hair on your head in 15 years time then when you start the program. Getting your hair count back to what is was 2-3 years ago is a realistic expectation on the Harley program.
Is the Harley Hair Hero Program a “natural” treatment for MPHL?

No, our program is based on pharmaceutical ingredients supported with clinical evidence. Unfortunately, there are no studies showing effectiveness of natural products to reverse or stop the progression of MPHL.

However, our capsule does contain nutrients and minerals to boost the quality of the existing hair and any regrowth.

My current/previous treatments from other suppliers involve applying greasy liquids to the scalp that crystallised in the bottle, is there a better way?

One of the ingredients used in these liquids is very insoluble in water based formulations and most companies use a greasy propylene glycol base to help it dissolve. However quite often when the formulation is not done correctly the active ingredient starts to precipitate out in the form of crystals. The crystals that have come out of solution result in the actual solution you are applying to the scalp to be lower in strength and thus will be less effective.

The strength of our topical gel formulation is highest on the market, it is non greasy and we promise it will never crystallise – ensuring the strength quoted on the bottle is what you are applying on the scalp.

Other treatments need to be applied twice a day which I find inconvenient, will it work as well if I apply it once a day?

This depends on the strength of the active ingredients, the base used in the formulation and the addition of penetration enhances.

Our Topical gel is high strength, fully dissolved in a base unique to Harley the Hair Hero and also contains penetration enhancers.

Our formula is used ONCE a day.

How much does it cost?

$99 per month

Our Nutritional supplement is an optional extra for $21 per month.

*NB: This price includes the consultation with a qualified Australian GP and a prescription valid for 12 months

Are there any contracts?

No, the difference with Harley is we are so confident you will be satisfied with using our products and the results Harley will produce, that we do not feel the need to lock you into any contract. You can reorder your 3 or 6 months supply as you need.

What is your cancellation policy?

Although we are confident you will be highly satisfied with the Harley program, we have made sure it is easy for you can cancel your subscription at any time.

This can be done through the “My Account” section of the website once you have logged in. To ensure you are not charged for you next delivery we request you cancel your subscription at least 3 days before your expected delivery date.

Do you offer a refund or exchange on your products?

Outside of our 90 day money back guarantee, we are legally not able to exchange or refund a medicine once it has left the pharmacy due to storage and handling reasons.

However, should the product you receive be faulty for any reason we will send you a replacement as soon as the goods are returned to us.

Can I order more than six months supply?

Because our program is individualised our products are made fresh to order and have a six month expiry date on them. Thus the maximum we would despatch is six months at a time.

What is the minimum order quantity?

Our packages are in three month lots so this is the minimum order quantity.

How do I reorder my Harley products when supplies are running low?

Once you join the program you will be setup for auto replenish and we will despatch your medications every 3- 6 months depending on your preference. You will however be able to manage your deliveries online and change the dates for the next despatch. You will also be able to opt out very easily if required.

I am an Australian resident living outside of Australia can I still order the Harley Hair Hero program?

Yes we deliver worldwide.

However, to initially access the Harley Hair Hero program an Australian doctor will need to write a valid prescription. Harley The Hair Hero will facilitate the consultation process when you submit your online consultation.

Please note that Harley the Hair Hero can not be responsible for medications being held back by customs in various countries. We suggest you check with your local authorities on the importation of prescription medicine for personal use.

Are the Harley Hair Hero products made in Australia?

Yes, your products are made to order in Australia by a high quality registered compounding pharmacy that uses the highest quality ingredients from TGA registered suppliers.